When executives at Traditional Medicinals decided to build an East Coast manufacturing and processing operation, they cast a wide net.

“We looked at places everywhere from Birmingham, Alabama, up into Pennsylvania,” said Blair Kellison, CEO of the California-based company, the leading seller of wellness teas in the United States.

As he visited different areas, Kellison met with economic developers who tended to go on and on about the area’s cost of labor. “We told people right up front, ‘We don’t need to pay anybody any less than they make in California,’” Kellison said.

For Kellison and his team, the priority was finding a location that offered the right cultural fit for the company and its employees.

When Traditional Medicinals began looking more closely at the Roanoke Region — which includes the counties of Alleghany, Botetourt, Craig, Franklin, and Roanoke, and the cities of Roanoke, Salem, and Covington — Kellison went to dinner with Beth Doughty, now retired as executive director of the Roanoke Regional Partnership (RRP). She brought along Pete Eshelman, director of outdoor branding for the RRP and director of the Roanoke Outside Foundation (ROF), an RRP project, who talked up the region’s natural beauty and the community’s commitment to the outdoors.

“We just really fell in love,” said Kellison.

It was incredibly important that we found a location which embodied our company values.

Blair Kellison President and CEO, Traditional Medicinals

In January 2020, Traditional Medicinals committed to invest $29.7 million to establish an herbal tea manufacturing and processing operation in the Summit View Business Park in Franklin County. “It was incredibly important that we found a location which embodied our company values,” Kellison said in a statement about the expansion.

The Roanoke Region might not have made such a big impression on Traditional Medicinals if the company had come calling a couple of decades earlier. For years after Norfolk & Western Railway moved their headquarters out of Roanoke following a 1982 merger, people continued to hold onto the idea that the city was a railroad town.

Roanoke needed a new brand.

The Making of a Mountain Town

Around the mid-2000s, RRP’s board began talking about how livability was an increasingly important factor for business executives considering a new location and professionals looking to move. They brainstormed about what attributes set the Star City apart from areas of similar size.

To Doughty, the answer was clear: abundant outdoor amenities. The Roanoke Region, after all, is home to the Appalachian Trail (including McAfee Knob in Roanoke County, billed as the Trail’s most photographed spot), the Blue Ridge Parkway, Virginia’s second-largest lake (Smith Mountain Lake), rivers, and miles of urban greenway. “We’ve had these assets,” she said, “and we treated them like wallpaper instead of an economic sector.”

Doughty wanted to change that.

In 2009, RRP hired Eshelman as its first director of outdoor branding. His first responsibility was cataloging information about how to access the region’s outdoor offerings — think where to put in a kayak on the James River in Botetourt County or how to get to McAfee Knob. For the first time, Roanoke created a comprehensive directory of outdoor amenities at Roanokeoutside.com.

Next, the ROF organized a marathon. The organization set the race, now known as the Foot Levelers Blue Ridge Marathon, apart by staging it on a mountainous course. “Everybody has a marathon, but ours goes uphill,” Doughty said.

Anthem GO Outside Festival, Roanoke

Anthem GO Outside Festival, Roanoke

The inaugural race was held in 2010 and, according to Doughty, helped to showcase Roanoke’s abundance of outdoor delights. “That was a brand-building event,” she said.

The next year, the ROF launched a festival that would eventually become known as the Anthem Roanoke GO Outside Festival (GO Fest). After having a respectable attendance of 4,500 at the inaugural event, the festival has grown each year, with over 35,000 visitors turning out to try the kayaks in the 50,000-gallon inflatable pool at 2019’s GO Fest. “I would say, in our unscientific poll, that it’s the favorite event of the year in Roanoke,” Doughty said.

With many outdoors businesses and organizations setting up booths, the GO Fest showcases the area’s outdoor community. It also serves to introduce novices to the outdoor lifestyle. For Doughty, though, the main payout of the GO Fest is the business it brings to the region. Case in point: Wombat Camper.

In 2018, Eshelman invited Brad and Julie Meilak, founders of a new off-road travel trailer business, to exhibit a prototype at the festival. “We had a great time,” Brad Meilak recalled. “We met lots of people and we thought, ‘Roanoke is a pretty cool place.’”

As it happened, at the time the Meilaks attended the GO Fest, they were living outside Philadelphia and trying to figure out where to next hang their hats. They liked the city so much, they decided to make a home there. The couple arrived at the beginning of 2020 and quickly set up a workshop for Wombat Camper, which they plan to launch in 2021.

While the GO Fest had to go virtual in 2020 due to the pandemic, Doughty hopes it will return in its usual form in 2021 and again provide an opportunity for the region to make connections with outdoor businesses, “particularly national brands that want to be associated with the event.”

A Long Courtship

Over a decade ago, Lisa Soltis, an economic development specialist for the city of Roanoke, reached out to executives at North Carolina-based regional retailer Mast General Store thinking the Star City’s outdoors amenities might be a good fit for Mast’s offerings, which include old-time hearth and home goods as well as outdoor clothing and gear.

Foot Levelers Blue Ridge Marathon, Roanoke

Foot Levelers Blue Ridge Marathon, Roanoke

The folks at Mast weren’t ready to take the plunge then, but they kept an eye on Roanoke. Jeff Meadows, the store’s vice president of branding and development, felt he could see a change in the city over the years.

“When we were looking before, they weren’t really celebrating the natural resources around them,” Meadows said.

About two and a half years ago, Lisa Cooper, president of Mast General Store, came to Roanoke for a tour. Meadows took her for a run through downtown and on the greenway. “It just felt like a place I wanted to live,” Cooper said.

The store opened in June in downtown Roanoke. While she didn’t envision opening a new location in the midst of a pandemic, Cooper is pleased with business in the Roanoke store.

Recruiting Top Talent

Roanoke’s outdoor amenities also help to lure talent to the area. For proof, look to the Fralin Biomedical Research Institute at Virginia Tech Carilion, which currently houses 33 independent research groups with over 200 research and support team members. Michael Friedlander, executive director of the institute, often leans on the area’s natural amenities when trying to recruit the country’s brightest minds.

Typically, Friedlander said, the researchers he’s trying to lure live in big cities like San Francisco, Atlanta, or Miami. “It’s a big change coming from a place like that to here,” he admits.

When Friedlander moved to Roanoke from Houston a decade ago, Roanoke was the smallest place he’d ever lived. “I had my anxiety about that,” he said.

While Roanoke will probably never have the urban amenities found in larger metros, Friedlander tells recruits about what Roanoke can offer that many larger metros can’t: beautiful mountains and abundant green space.

“We use that, and it helps a lot,” Friedlander said. “It’s helped us close the deal on lots of people.”

The outdoors amenities certainly closed the deal for Carla Williams, an emergency medicine physician who now works at Carilion Roanoke Memorial Hospital. Three years ago, Williams was finishing up her residency in Chapel Hill, N.C., and she and her husband, Jeffrey Brown, began talking about where they wanted to live next.

“We really enjoy mountain biking and being outside,” Williams said. “So we started looking at job availabilities and places we know in the mountains that had really good trail opportunities.”

Asheville, N.C., was at the top of the list until a friend wrote Williams to talk up Roanoke and its burgeoning biking scene. At the time, Carilion didn’t have any jobs listed in her field, but Williams sent her résumé to the physician recruiter, who quickly set up an interview.

While Williams was meeting with the hiring team at Carilion, another doctor offered to take her mountain biking the next day. Williams and her husband loved the trails they rode.

When Carilion made an offer, she said yes. Now, in Roanoke, Williams and Brown pedal nonstop.

“I bike every day, and on my off days, or at least a lot of them, we plan some fun adventures,” Williams said. “I’m really happy here.”

Anthem GO Outside Festival, Roanoke

Anthem GO Outside Festival, Roanoke

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